Terms of service

Terms of Service

Welcome to Clad Core. By accessing or purchasing from our website or through our authorized channels, you agree to the following Terms of Service. Please read them carefully.

 

1. General

These Terms govern your use of the Clad Core website, products, and services. By accessing our site or placing an order, you agree to comply with these terms and applicable laws and regulations.

2. Product Information

We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations in color, texture, or size may occur due to screen settings or manufacturing tolerances. All dimensions are nominal.

3. Pricing and Payment

  • All prices are in AUD (Australian Dollars) and inclusive of GST unless otherwise stated.
  • Payment must be made in full at the time of order.
  • We accept major credit/debit cards, bank transfers, and other secure payment options available at checkout.

4. Order Processing & Delivery

  • Orders are processed promptly upon payment confirmation.
  • Estimated delivery times are provided for reference and are not guaranteed.
  • Delays due to customs, freight issues, or external factors are not within our control.
  • It is the customer’s responsibility to ensure correct delivery information is provided.

5. Pre-Orders & Special Orders

  • Pre-orders are made-to-order or incoming stock items with an estimated lead time advised at the time of purchase.
  • Special orders include any non-stocked, custom, or bulk items ordered specifically for the customer.
  • Full payment is required to confirm all pre-orders and special orders.
  • Once placed, pre-orders and special orders are non-refundable and non-cancellable, unless the product is deemed faulty or not as described.
  • Estimated delivery dates are provided in good faith but may be subject to change due to production or shipping delays beyond our control.
  • Customers will be notified promptly of any significant delays.

6. Returns and Refunds

Please refer to our separate Refund Policy for detailed information on returns, refunds, and damaged goods.

7. Installation Disclaimer

Clad Core is not liable for damages resulting from improper installation. We recommend professional installation to ensure correct application and performance. Always follow our installation guides.

8. Intellectual Property

All content on this website including images, logos, text, and product designs are the intellectual property of Clad Core or its partners and may not be used, reproduced, or distributed without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Clad Core shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

10. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

11. Changes to Terms

Clad Core reserves the right to modify these Terms of Service at any time. Changes will take effect immediately upon being posted on our website.

12. Contact Us

If you have any questions regarding these Terms, please contact us at:

Email: info@cladcore.com.au

 

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose or to violate any laws in your jurisdiction.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is inaccurate, incomplete, or not current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We reserve the right to limit the quantities of any products or services that we offer.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. We provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.

Section 8 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant any third-party materials or websites.

Section 9 – User Comments, Feedback and Other Submissions

If you send certain submissions (e.g., creative ideas, suggestions, proposals), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors at any time without prior notice.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights; (e) to harass or discriminate; (f) to upload or transmit viruses or malicious code.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no event shall Clad Core, our directors, employees, affiliates, or agents be liable for any loss, injury, or any direct or indirect damages of any kind.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Clad Core and our affiliates, partners, officers, directors, and employees from any claim or demand due to your breach of these Terms or violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

Section 16 – Termination

These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any term or provision.

Section 17 – Entire Agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us.

Section 18 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Australia without regard to its conflict of law provisions.

Section 19 – Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of the Service following any changes constitutes acceptance of those changes.